Terms and conditions

These conditions of sale are concluded on the one hand by the company FRIENDZ SASU, a simplified joint-stock company with capital of € 1,200 whose registered office is located at 9, rue de Paris – 94.100 St Maur-Des-Fossés, registered in the Register of Commerce and Companies of Créteil under number 891 437 535, hereinafter referred to as the Seller, publisher and operator of the site www.jaimelethe.com and, on the other hand, by any natural or legal person wishing to make a purchase via the jaimelethe.com website hereinafter referred to as “the Customer”.

These conditions of sale aim to define the contractual relationship between the Seller and the Customer as well as the conditions applicable to any purchase made through the website jaimelethe.com. The acquisition of a product on jaimelethe.com implies unreserved acceptance by the Customer of these conditions of sale, which the Customer acknowledges having read prior to his order. Before any transaction, the Customer declares on the one hand that the purchase of products on the jaimelethe.com site is not directly related to his professional activity and is limited to strictly personal use and on the other hand to have full legal capacity making it possible to engage under the present general conditions of sale.

The Seller retains the possibility of modifying these conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in force on the date of the order by the Customer.

The products offered are those listed on the Seller’s jaimelethe.com website, within the limits of available stocks at the Seller’s premises or at its suppliers. In the latter case, the indications on the availability of the products are provided at the time of placing the order by the Customer. This information coming directly from the suppliers, errors or modifications may exceptionally occur. Furthermore, the Seller reserves the right to modify the assortment of products at any time. Each product is presented on the website in the form of a description containing its main technical or functional characteristics. The photographs are as accurate as possible but do not bind the Seller in any way.

The sale prices indicated for our products are in euros, the Seller bearing the delivery costs, taxes and other customs clearance costs on behalf of the Customer, when the products are sold and dispatched by the Seller. The Seller reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the Customer. The prices indicated do not include delivery costs, invoiced in addition to the price of the products purchased according to the total amount of the order. In case of display of an erroneous price, whatever the origin of the error (entry error or computer problem), the order may be canceled and the Customer refunded within 7 days if ever the amount of the order had been taken from his means of payment.

Before any order, the Customer must create an account on the jaimelethe.com website. The account creation section is accessible directly from the menu bar at the top of the site. At each visit, the Customer, if he wishes to order or consult his account, must identify himself using this information.

In the event of payment by credit card, the customer’s order will only be validated after the account has been debited with the authorization of the competent payment centers.

In the event of a lack of authorization, the customer’s order cannot be taken into account.

Jaimelethe.com uses the Ouipay.eu payment solution to process its recurring financial transactions.

In the event of subscription to specific monthly subscription offers, the Customer authorizes FRIENDZ SASU to debit his bank account via the means of payment he registered during his initial transaction. The frequency of payments depends on the type of box selected. The preparation of the ordered product is processed within 72 working hours following payment.

The buyer can, by connecting to the www.ouipay.eu interface, have access to the history of his transactions. The Ouipay.eu payment solution allows the secure management of transactions. Ouipay.eu complies with PCI-DSS obligations.

The Customer may unsubscribe at any time, by sending an email to the jaimelethe.com contact service, or by going to the Ouipay.eu buyer’s area – “Need to stop a renewal” tab, accessible at this address.

Secure payment by credit card (Carte Bleue, VISA, MasterCard): online payment by credit card is completely secure thanks to SSL information encryption technology. The Customer provides the details of his bank card (card number, expiry date, cryptogram) on the day of validation of the order. Payment is made on the day of the order.

Secure payment by Paypal: online payment by Paypal is completely secure thanks to SSL information encryption technology. The Customer must have a Paypal account in order to be able to confirm a payment on the day of validation of the order. Payment is made on the day of the order.

The confirmation of an order entails acceptance of these general conditions of sale, the recognition of having perfect knowledge of them. All the data provided and the recorded confirmation will constitute proof of the transaction. The Seller will communicate to the Customer by e-mail the confirmation of the registration of his order.

The Seller retains full and entire ownership of the products sold until full collection of the price, in principal, costs and taxes included.

Under article L121-20 of the Consumer Code, the Customer has a period of 14 working days from the delivery of his order to exercise his right of withdrawal and thus return the product to the seller for exchange. or refund without penalty. In order to exercise his right of withdrawal, the Customer must follow the procedure described on the jaimelethe.com website in the “Delivery and returns” section. Reimbursement of payment is processed within 7 working days of receipt of the goods by jaimelethe.com.

Deliveries are made to the address indicated on the order form, to the address of the recipient or to a collection point communicated when ordering. Shipments are made by La Poste via Colissimo or any other carrier, delivery service with tracking, delivery with or without signature. Delivery times are indicated in working days and are maximum delivery times; in the event of a delay of more than thirty days from the date of the order, the sales contract may be terminated and the Customer reimbursed. The Seller may provide the Customer with the tracking number for his package by e-mail. The Customer is delivered to his home by his postman. In the event of the Customer’s absence, he will receive a delivery notice from his postman, which allows him to collect the products ordered from the nearest post office, for a period indicated by the postal services. The Customer is required to check, in the presence of the La Poste employee or the delivery person, the condition of the packaging of the goods and their contents on delivery.

In the event of damage during transport, any protest must be made to the carrier within two days of delivery.

All products supplied by the Seller benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned to the Seller who will take it back, exchange it, or refund it. All complaints, requests for exchange, or refund must be made using the form available in the “Contact us” section on the home page of the jaimelethe.com site, within fourteen days of delivery.

The Seller, in the distance selling process, is only bound by an obligation of means. It cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, service interruption, or other involuntary problems.

All the elements of the jaimelethe.com site are and remain the intellectual and exclusive property of the Seller. No one is authorized to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the site whether in the form of a photo, logo, visual or text.

The Seller undertakes to preserve the confidentiality of the information provided by the Customer, which he would have to transmit for the use of certain services. Any information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the Internet user has a right to access, modify and delete information concerning him. He can make the request at any time by mail to the following address: Société Friendz SASU – 9, rue de Paris – 94.100 St Maur-Des-Fossés.

In accordance with the regulations in force, the Customer’s request must be signed and accompanied by a photocopy of an identity document bearing his signature and specify the address to which the answer must be sent. A response will then be sent within 2 months of receipt of the request.

These distance selling conditions are subject to French law. For all disputes or litigation, the competent court will be that of Paris, France.

You have the right to access, withdraw and modify personal data communicated by means of cookies (more information on the CNIL website). Also, you can block cookies by activating the setting on your browser allowing you to refuse all or some of the cookies. However, if you choose to block all cookies (including essential cookies) you may not be able to access certain essential features of the jaimelethe.com site.

General conditions updated on 05/18/2021