Privacy Policy

FRIENDZ SASU- Simplified joint stock company with a share capital of 1200 euros whose head office is located at 9, rue de Paris – 94.100 St-Maur-Des-Fossés is responsible for the processing of your personal data and as such, attaches a great importance to the protection of your personal data.

This policy aims to inform you, in accordance with Regulation No. 2016-679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as the “Rules”), of our practices regarding the collection, use and sharing of information that you provide to us through our website www.jaimelethe.com.com (hereinafter the” Site “).

This policy is intended to inform you about the categories of personal data that we may collect or hold about you, how we use it, with whom we share it, how we protect it, and the rights you have over it.

Personal data is information relating to an identified natural person or who can be identified, directly or indirectly, by reference to an identification number or to one or more elements that are specific to him.

By using our Site, you are required to send us information, some of which is likely to identify you and therefore constitutes personal data (hereinafter referred to as “Data”).

We collect and process in particular your name, first name, address, e-mail address, password, date of birth, telephone number, IP address, connection and navigation data, order history, products consulted, delivery incidents, complaints, …

When collecting the Data, you will be informed if certain Data must be completed or if they are optional. The Data identified by an asterisk in the collection form are mandatory. Otherwise, the execution of your request may be restricted or even impossible for some.

We collect Data at the following times:

• Creating an account,
• Taking an order,
• Participation in a competition, draw,
• Contact made with customer service
• Notice on an article

Jaimelethe.com collects your personal data for the following reasons:

• Managing your orders and your customer experience on the Site,
• The personalization of the messages we send to you to communicate with you,
• The fight against fraud (in terms of payment methods),
• Understanding for statistical purposes the activity of the Site in the context of improving the performance of the latter (audience measurements, number of visits to the site, number of page views, etc.)

Communication emails

Service emails following the creation of a customer account and / or the placing of an order and / or when using our services

Following the placing of an order, you will be able to follow it up (order confirmation, delivery information, etc.). In fact, you will receive all the messages necessary for the proper execution of the contract between us. You may also receive emails in connection with after-sales service management, reimbursement, dispute resolution and payment management.

In addition, you may receive messages from us following a question you have asked our customer service.

Note: the receipt of this information is not linked to the choices you make for receiving newsletters.

In addition, and as part of improving the customer experience, we will also send you newsletters on products and services similar or similar to those already ordered or viewed on the Site during one of your visits.

Please note that for this purpose, we will tailor the shipments to your needs as best as possible. You can, however, object at any time to these shipments directly in the emails sent to you.

Newsletter

Following your subscription to the Newsletter on the Site, we will keep you informed of news from Jaimelethe.com, new current offers and promotions, upcoming news, etc.

The personal data collected by the site are not transmitted to any third party and are only processed by us.

Your personal data are kept for a period that does not exceed the period necessary for the purposes for which they were collected. However, it can be used later for statistical purposes: in this case, it will be anonymized, that is to say that the information stored will not allow you to be identified. For example, we can only keep the number of purchases made in the year or the number of times you visited our website. They may also be kept in our archives for the time necessary to meet our legal, accounting and tax obligations and in particular to prevent possible illegal behavior after the deletion of your account.

Archiving implies that your Data will no longer be searchable online but will be extracted and stored on an autonomous and secure medium.

Yes ! Jaimelethe.com takes appropriate technical and organizational measures to prohibit unauthorized access or modification, disclosure, loss or destruction of your Data.

It is important that you maintain the confidentiality of your login details in order to prevent illicit use of your account.

Right of opposition and withdrawal

You have the right to object to the processing of your personal data by the site (“right of opposition”). You also have the right to request that your personal data no longer appear, for example, in a newsletter or other mailing list (“right of withdrawal”).

In order to object to the processing of your personal data or to request the removal of your personal data, you must follow the following procedure:

You can make a request to limit the processing of your personal data to the data controller, by sending an e-mail to the following address: contact @ jaimelethe .com

Right of access, rectification and deletion

You can read, update, modify or request the deletion of information concerning you, by respecting the following procedure:

You can send an e-mail to the person in charge of processing personal data, specifying the subject of his request.

If you have one, you have the right to request the deletion of your personal space by following the following procedure:

You can send an e-mail to the data controller, specifying the e-mail address used when creating your account and possibly other additional information allowing you to find your account more quickly (ex: name / first name / address). The request for deletion of data will then be processed within 15 working days.

We may occasionally modify this policy, in particular in order to comply with any regulatory, jurisprudential, editorial or technical changes. If so, we will change the “last updated” date and indicate the date on which the changes were made. When necessary, we will inform you and / or seek your consent. We advise you to regularly consult this page to take note of any changes or updates made to our policy.